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12206
Contract

Senior Business Analyst - Continuous Improvement 6-Sigma Black Belt - 11915907

Location: Sunnyvale, California

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Title: Senior Business Analyst – Continuous Improvement 6-Sigma Black Belt

Hiring Organization: Connexion Systems & Engineering

Compensation, Benefits, and Employment Type

  • Duration – 12 months
  • Pay rate: 70/hr.
  • Job Location:  Sunnyvale, CA
  • Job#: bh12206

 

Sr. Business Analyst - Continuous Improvement 6-Sigma Black Belt

(remote to start)

The Senior Process Analyst BB must be service driven, analytically minded with experience in gathering business requirements, defining and executing change initiatives, solving problems and leading improvements across the business. The BB will pride themselves on their investigation skills, ability to decipher issues, identify root causes and propose effective solutions. The BB will be responsible for supporting and running problem solving events, workshops and liaising with global stakeholders.

RESPONSIBILITIES

Problem Solving

  • Lead improvement projects using the DMAIC process and other Six Sigma tools to facilitate improvements across the business
  • Design efficient business processes in order to improve the customer experience, increase organizational efficiency and eliminate nonvalue add activities/waste elimination
  • Partner with stakeholders to define, measure, analyze, improve and control root causes and document processes within and across functional areas
  • Identify process inefficiencies, areas for improvement and automation opportunities
  • Assess problems and solutions from multiple angles
  • Facilitate process mapping workshops to identify internal supplier and customer touchpoints, address key pain points and create a future state storyboard
  • Utilize Lean Six Sigma methodology and kaizen events to design or improve business processes
  • Work closely with cross functional teams and the Customer Experience team to understand the voice of the customer (VoC), identify opportunities and Champion these throughout initiatives
  • Assess solution fit to organizational criteria and cross functional impact. Recommend alternative solutions, escalating when necessary to Senior Manager, Continuous Improvement.

Project Management

  • Lead and support business impacting projects, executing using appropriate Lean Six Sigma methodologies, tools and techniques
  • Drive project implementation working closely with subject matter experts through project initiation, solution selection, functional design, development and testing
  • Obtain, create and document business requirements engaging cross-functional stakeholders
  • Work with the IT team on solution design and development improvements
  • Identify and manage risks and opportunities, perform cost benefit analysis and monitor performance
  • Report status by providing periodic project updates, highlighting opportunities, risks, issues and challenges
  • Create metrics and dashboards to measure process efficiencies in order to validate process changes are creating the desired results

Stakeholder Management

  • Manage and align stakeholder expectations within and/or across functions
  • Collaborate with TPT leaders to implement system & process improvements ensuring alignment & consistency
  • Present project tollgates to sponsor and key stakeholders making detailed, prioritized recommendations and present findings in a range of different formats
  • Identify and proactively include correct stakeholders and communications effectively
  • Escalate to Continuous Improvement Senior Manager to resolve complex project and stakeholder issues

QUALIFICATIONS

Critical

  • Lean Six Sigma Black Belt certification highly desired
  • Excellent project management and process mapping skills
  • Strong critical thinking and communication skills
  • Experience working for a Global organization across multiple functions & regions
  • Highly organized and ability to prioritize
  • Excellent influencing and stakeholder management skills
  • Highly pro-active & ability to work independently
  • Enthusiastic and a passion to learn and develop
  • Ability to travel internationally
  • Fluent English language skills (both verbal and written)

Preferred

  • Experience leading cross functional workshops or kaizen events
  • Experience with MS Visio preferred
  • 10+ years of experience in related field preferred
  • Knowledge of Siebel or Salesforce.com desirable

Required Skills:

BLACK BELT

BUSINESS REQUIREMENTS

PROBLEM SOLVING

SIX SIGMA METHODOLOGIES

METRICS

Additional Skills:

VISIO

SIEBEL

6-SIGMA

CATALYST

DATA CENTER

HIGHLY ORGANIZED

KAIZEN

LARGE-SCALE

MAPPING

MS VISIO

POSTING

PROCESS IMPROVEMENTS

SIX SIGMA

SIX SIGMA METHODOLOGY

SIX-SIGMA

TOPO

PROJECT MANAGEMENT

VERY ORGANIZED

Please use the apply button to submit your resume for consideration.  A Connexion Representative will contact you immediately.

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