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11465
Contract

Billing Analyst - 10571808

Location: Tampa, California

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Title: Billing Analyst

Hiring Organization: Connexion Systems & Engineering

Our client is seeking: Billing Analyst

Skills: Responsibilities* Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar* Processes billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place* Processes manual EPS invoices and PWO quotes as requested* Reviews Invoices and conducts variance analysis, with sign off required* Coordinates monthly invoice run* Assists in month end close related tasks Project Management* Participates on projects and ad hoc assignments as needed* Researches and provides backup for external audit requests* Performs month end close activities including transfer and recon of AR System and process efficiencies* Implements and documents processes and procedures required by SOX* Provides input into the ongoing development and support of billing systems, processes, and policies System Operational Support* Processes assigned Service Requests in a timely and accurate manner to meet all internal SLAs* Monitors CRM Queue and re-route unassigned correspondence per account assignment* Monitors Universal Work Queue for all unassigned SRs and re-assign to appropriate group member* Validates data against executed contracts Reporting* Produces and appropriately files reports and other data sources that are necessary for SOX controls* Creates and distributes reporting for Management Customer Support* Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues* Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)* Acts as First Line Support for approval requests and deal inquiries

Compensation, Benefits, and Employment Type

  • Duration – Contract – 1 Year
  • Pay rate:  Open
  • Job Location:  Tampa, FL
  • Job# bh11465
  • Date Posted: 6/17/2020

Keywords:

Education: Qualifications* 3+ years in a Finance role preferred* Bachelor's degree required* A strong attention to detail and the ability to multi-task and work with limited supervision with tight deadlines is required.* Strong oral and written communication skills and customer service skills is required, as well as eagerness to learn and take on challenges in a rapidly growing and dynamic environment.* Must be a team player and self-starter* Experience with complex accounting systems (Oracle ERP R12, Siebel, SalesForce.com)* Strong background in Microsoft Office, specifically Outlook and Excel.

Skills and Experience:

Required Skills:

CUSTOMER SERVICE

BILLING

ORACLE

EXCEL

STRONG COMMUNICATION SKILLS

Additional Skills:

CONTRACTS

CORRESPONDENCE

CRM

CUSTOMER INQUIRIES

CUSTOMER SUPPORT

DATA SOURCES

DISABILITY

MICROSOFT EXCEL

ERP

FIRST LINE

MICROSOFT OFFICE

OPERATIONAL SUPPORT

OUTLOOK

SALESFORCE.COM

SELF-STARTER

SIEBEL

SOX

TEAM PLAYER

VARIANCE ANALYSIS

ADJUSTMENTS

CUSTOMER SERVICE ORIENTED

AUDIT

CUSTOMER ACCOUNTS

DATA CENTER

DOCUMENTATION

ENTERPRISE RESOURCE PLANNING

FINANCE

INVOICE

INVOICES

MAGIC

MICROSOFT OUTLOOK

Please use the apply button to submit your resume for consideration.  A Connexion Representative will contact you immediately.

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