Connexion strives to be the unrivaled staffing solution for both job seekers and hiring organizations by expertly connecting talent with opportunity. We build world class teams for our customers, and better the lives of our candidates by providing them with fulfilling careers.
Connexion would like to provide you with details about this new opportunity as we are seeking individuals with the following skills:
Senior Account Property Manager
*Need experience in Vendor Management, as well as Property Management
*The ideal candidate would be someone who has held a Property Management position in Commercial Real Estate - not residential
Are you an experienced property management professional looking to take your talents to a new level? We are seeking a Sr. Account Manager in the janitorial services industry to join our dynamic team in downtown Boston. We are seeking candidates with the right balance of leadership and management skills, along with superior customer service skills.
As an Senior Account Manager, you will have responsibility for overseeing the operational aspects and customer relations for several of our major clients. You’ll be responsible for overseeing everything from quality control, project management, scheduling, budgeting and most importantly, the client relationship. This position will report directly to the Senior Account Manager and work alongside a team of industry experts as we expand our market share in the coming years.
- Determine, approve and monitor staffing levels
- Provide constructive feedback to staff on a continuous basis
- Minimize staff turnover at each client site by communicating, overseeing training programs and by serving as a key employee relations point of contact
- Develop and implement effective innovations in technology and labor management recording and reporting tools
- Conduct on-site inspections and ensure each property/building is consistently maintained to the customers/client’s high expectations
- Ensure customers/clients receive the highest level of service consistent with our organizations Customer Service philosophy
- Escalate client complaints and resolve issues in a timely and professional manner
- Manage client relationships, maintain high satisfaction level with current services and seek to provide more services where possible
- Bachelor’s degree in Real Estate, Building Services, Janitorial, Business or related field
- Minimum of 5 years property management / general facilities / janitorial experience in a lead management role
- Excellent interpersonal and communication skills
- Thorough knowledge of all Microsoft Office applications and mobility devices (smartphones, tablets, etc.)
- Flexibility to respond to customer needs during non-business hours - 24/7
- Strong organizational skills, ability to work, independently and under pressure.
- Proven track record of leading and developing service delivery teams
- Evidence of good client relationship skills, resolving difficulties, and creating partnerships
Date Posted: 8/29/2019
Hiring Organization: Connexion Systems & Engineering
Job Title: Senior Account Manager
Location: Waltham, MA 02454
Employment Type: Full Time, Permanent
Pay Range: 70-80K
Job #: bh10365
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ConneXion Systems & Engineering
490 Boston Post Road
Sudbury, MA 01776