Connexion Systems & Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills:
Date Posted: 4/4/2019
Hiring Organization: Connexion Systems & Engineering
Job Title: Product Senior Technical Writer
Location: Englewood, CO
Employment Type: Full Time, Contract
Pay Range: 35-38/hr.
Duration: 12 months
Product Senior Technical Writer
The Senior Technical Writer supports corporate goals through the design and development of integrated documentation and training solutions for our Scale-Out Storage and storage tier products in ways that
Enable our customers to maximize their use of our products in their business.
Enable our service and service partners to deliver world-class service to customers.
- Determine documentation audiences and objectives.
- Create and deliver technical documentation, including media support, for our products and related technology to our employees, service partners, and customers. Example deliverables include installation instructions, maintenance and troubleshooting tasks, online help, user tasks, and release notes.
- Apply single-sourcing methodologies to enable reuse of content between content topics and products.
- Design experiences for our users, not information.
- Become an expert user of the products you document.
- Develop strong working relationships with subject matter experts and cross functional team members.
- Partner with the instructional designers to develop overall training and documentation solutions.
- Demonstrate initiative and self-direction in professional development targeted to meet current and future department needs.
- Serve as a role model of professionalism by promoting teamwork, demonstrating characteristics such as a positive attitude and high energy, and establishing high standards of personal performance and ethical conduct.
Demonstrate proficiency with tools such as Madcap Flare, Illustrator, Photoshop, Jira, FrameMaker, Adobe Acrobat, Microsoft Office, and content management/source control tools such as Subversion and GitLab.
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ConneXion Systems & Engineering
490 Boston Post Road
Sudbury, MA 01776