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9502
PERM

IT Support Engineer - Brockton

Location: Brockton, Massachusetts

Connexion Systems & Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills:

 

Date Posted: 1/24/2019

Hiring Organization: Connexion Systems & Engineering

Job Title: IT Support Engineer

Industry: IT

Location: Brockton, MA

Employment Type: Full Time, Permanent

Pay Range: 60-65K  

Duration:  Permanent

Job#:bh9502

 

IT Support Engineer

 

Job Description: 
The IT Support Engineer will be an integral part of a customer support team, at customer sites at least 50% of the time. The candidate will provide crucial customer support in diagnosing and resolving client and server issues via web/phone queries/in-person.  This role will also provide Windows server and Active Directory administration and act as a technical liaison in regards to the recommendation of infrastructure improvements. This position will be responsible for the technical documentation of process and procedures for their client’s organization.  

Key Responsibilities:
-Ability to troubleshoot client & server issues
-Perform system builds (desktop/laptop/servers)
-Perform application installations and upgrades
-Administer Windows based servers (File/Print/Mail/Web) for daily maintenance 
-Active Directory administration (DNS/DHCP/Group Policy/Account Management)
-Manage system backups and perform data restores as required
-Provide technical assessments and process documentation

Technical Requirements:
- 4+ years providing helpdesk, systems or other IT support including Windows Server experience 
-Understanding and general troubleshooting of Microsoft Office products & working knowledge of virtualization technologies
-Experience with PC technologies (Windows 7, 8,10) and mobile devices is required
-Basic understanding of network & other technology concepts such as Email, Servers, Firewalls, DNS 
-Basic understanding of monitoring of server and network appliances 
-Good understanding of printer technologies

Other Requirements:
-Preference for working in a collaborative, team environment
-Ability to work independently
-Passion to provide superior customer service 
-Excellent written and verbal communication skills

Education:
-College degree preferred
-Certification Microsoft MCP/MCSA 

 

 

 

 

 

When responding to this job posting you MUST include the Job# and Job Title in your subject line.

                 

Contact Info:                                                                                                                                             

 

ConneXion Systems & Engineering

490 Boston Post Road

Sudbury, MA 01776

jobpostings@csetalent.com