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Sr. IT Delivery Manager

Location: Waltham, MA, Massachusetts

Connexion Systems & Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills:


Job# bh9345


Sr. IT Delivery Manager  

As IT Software Delivery Manager, you will be a key leader of the management of the newly-formed enterprise IT software delivery function.

  • The Delivery Manager will be responsible for providing day-to-day management oversight of software delivery across a variety of platforms and technologies, including, but not limited to HRIS systems, ecommerce /Web, platforms, and integrations / middleware platforms.
  • This role will be support and lead the team in delivering projects, enhancements, and handling break/fix requests. In addition, this role will provide management support for the software delivery teams by removing impediments to delivery success.
  • This role will be responsible for enabling software delivery success through a variety of mechanisms, including resource planning and management of delivery resources, with a particular focus on building and managing a work intake process and work management process for enhancements and break-fix requests. This role will also have critical third party relationship management duties, including managing on and offshore partners who provide software delivery and testing services.
  • This leadership role will require strong communication skills across functional roles. In addition, this role will be able to provide status updates and recommendations to IT executives in a prompt and professional manner.
  • The Delivery Manager will bring experience working with platforms and technologies critical to support our business capabilities and have both a vision for and experience with working with Enterprise Architecture to optimize the software technology stack. He or she will also focus on building and supporting high-performing teams, and developing and measuring his or her function against continuous improvement metrics. 


  • Staff teams with needed skills to deliver highest priority work.
  • Coach and mentor team members to develop skills and enable them to remove impediments.
  • Collaborating with the PPMO, develop processes and tools to manage capacity to improve team’s ability to deliver.
  • Drive improvements that address common obstacles to improve performance of teams.
  • Actively manage 3rd party vendor relationships to create capacity flexibility and scalability.
  • Oversee and manage standard team performance metrics and reporting.
  • Drive change adoption of standard processes.
  • Collaborate with Enterprise Architecture to shape the technology landscape and ensure Solution Architects and teams understand the future desired landscape and are driving solutions in that direction.
  • Collaborate and participate with Software Delivery colleagues to establish coding, testing, and documentation standards and ensure teams are adopting and adhering to defined practices. 


  • A Bachelor’s degree in information technology, business, or related.
  • A minimum of 10 years of experience managing software development teams in a global IT organization.
  • Experience managing software development team in a waterfall and agile development environment.
  • Experience managing production support development in a large IT organization, with demonstrated success in managing demand and capacity.
  • Demonstrated experience in driving change adoption and continuous improvement.
  • Excellent written and oral communications skills.
  • Software delivery execution or management experience in a Life Sciences or related business context.
  • Leading a global team with distributed team members across multiple continents and time zones.
  • Full understanding of software lifecycle management.
  • Strong facilitation, influencing and negotiation skills as well as emotional maturity.
  • Proven ability to manage multiple initiatives simultaneously.

Experience partnering with vendors and consultants on both a project and ongoing basis.


When responding to this job posting you MUST include the Job# and Job Title in your subject line.


Duration:    6 months +


Rate            50-60/hr.


Locations:   Waltham, MA


Contact Info:                                                                                                                                                                                                                                   


ConneXion Systems & Engineering

490 Boston Post Road

Sudbury, MA 01776